Frequently Asked Questions

We are a Guangzhou-based used clothing wholesale factory with our office at Room 905, No. 1022, Xingang East Road, Haizhu District, Guangzhou — adjacent to the world-famous Canton Fair Complex.

Production bases are in Nansha (Guangzhou) and Wusha (Foshan), just 15 minutes apart, plus a third facility in Shandong. Total: 50,000+ sqm.

We accept T/T (Telegraphic Transfer) and L/C (Letter of Credit, requires prior approval from our business manager). We do not accept O/P or D/A.

• Container orders (20GP / 40HQ — typical MOQ for used clothing wholesale): 50% deposit to start, 50% balance before loading.
• Loose cargo (1 bale+): 100% payment before shipment.

We are a factory — a full-scale second hand clothing recycling, sorting, packing, and export factory. Founded in 2010, now 16 years in the industry.

• Scale: 50,000+ sqm across 3 factories, 600+ workers, 60+ sorting lines, 300+ used clothing containers monthly to 140+ countries.
• We source directly from China's first-tier cities (Beijing, Shanghai, Guangzhou, Shenzhen) — not through middlemen. This makes Mammoth (Kungfu KingAAA) one of China's largest second hand clothes wholesale exporters since 2010. Our office is in Guangzhou, adjacent to the Canton Fair Complex.

Key facts:

• 50,000+ sqm production across 3 factories
• 600+ skilled workers on 60+ sorting lines
• 300+ used clothing containers shipped monthly to 140+ countries — including Kenya, Nigeria, Ghana, UAE, Ukraine, Chile, Philippines, Indonesia

Product range (full used clothing wholesale lineup):

• Used Clothing: Summer Wear, Winter Clothing, Tropical Mix, Premium Fashion, Vintage, Children's, Sportswear, Denim
• Used Shoes wholesale: Mixed, Sports, Casual, Leather, Children's
• Used Bags wholesale: Fashion, School, Backpacks, Handbags, Premium Branded Style
• Home Textiles: Bedding, Blankets, Curtains, Towels, Household Textiles

Absolutely! Our full used clothing wholesale catalog covers:

• Used Clothing: Summer Wear, Winter Clothing, Tropical Mix, Premium Fashion, Vintage, Children's, Sportswear, Denim
• Used Shoes wholesale: Mixed, Sports, Casual, Leather, Children's
• Used Bags wholesale: Fashion, School, Backpacks, Handbags, Premium Branded Style
• Home Textiles: Bedding, Blankets, Curtains, Towels, Household Textiles

Yes, we have a dedicated Certificate Showroom in our factory:

• SGS Verified Factory (Gold Supplier badge on our storefront)
• High-tech Enterprise certification
• Specialized and New Enterprise (科创型)
• National standard drafting unit for used clothing wholesale quality, circulation, and carbon reduction

Yes — our second hand clothes factory passed the on-site BV audit, our products passed inspection, and the verified badge appears on our Alibaba storefront. SGS is one of the world's most recognized third-party inspection companies.

Yes — original BV and SGS audit reports are available on request. We can email the PDF within 24 hours, or you can arrange any third-party inspection (Intertek, TUV) before shipment.

If you prefer to verify in person, you are welcome to visit our Guangzhou office (adjacent to the Canton Fair). If travel is not possible, our regional service representative can arrange a live video call (9:00 AM – 6:00 PM Beijing time) so you can see the actual factory and grade quality in real time. Note: since Alibaba's platform does not support live video calls natively, we coordinate through another channel.

Yes! Our three-grade system is designed to serve different market segments across the used clothing wholesale and retail chain:

• KingAAA (80% clean) — the premium grade of our second hand clothing line, ideal for retail, boutique stores, and high-end markets in Africa (Kenya, Nigeria, Ghana) and the Middle East (UAE)
• Grade A — including Cream A (sorted by light colors) and Warm (sorted by dark colors) — mainstream wholesale, mid-market retail
• Grade B — budget markets, volume wholesale, recycling lines

Our used clothing bales serve three main channels:

1. Second-hand retail markets — sorted clothing, shoes, and bags for direct resale in Kenya, Nigeria, Ghana, and other African / Middle East cities
2. Wholesale distribution — graded bales for regional distributors and importers
3. Industrial use — wiping rags, cleaning cloths, recycled cotton for our Textile Recycling line

Our office is adjacent to the Canton Fair Complex — we are always active during fair seasons. If you are attending the Canton Fair, you are welcome to visit our office and then our factory.

For other international exhibitions, we can notify you directly when our schedule is confirmed. We would be glad to visit during the Canton Fair for you.

We quote on EXW & FOB Guangzhou basis only. Our used clothing wholesale product price covers:

• Product
• Baling (45–100 kg per bale)
• Packing list
• Standard packaging

For shipping, two options:

1. You have your own freight forwarder — we deliver the used clothing bales to their domestic warehouse in China at no extra charge.
2. We handle international logistics and costs.

Three factors that directly affect your resale profit:

1. Raw material quality: we source from Beijing, Shanghai, Guangzhou, Shenzhen — China's wealthiest cities. More premium bales per bale → higher resale value for you.
2. Grading integrity: our KingAAA is generally 95% clean. Many suppliers mix Grade B into Grade A bales to lower their price.
3. We are a factory: no middleman markup. Among second hand clothes wholesale factories offering equivalent quality, we are the most competitive on EXW pricing for long-term partners based on monthly container volume.

To prepare your used clothing wholesale distributor quote, I need to know:

1. Your estimated monthly volume (containers per month — typical MOQ for new distributor starts at 1×20GP)
2. Target product/categories and grade (KingAAA / Grade A / Grade B / Cream A / Warm)
3. Target market/country (Africa, Middle East, SE Asia, South America, Eastern Europe?)

Yes — we support the middleman model with:

• Neutral packing (no Mammoth branding on bales)
• Customizable product mix and grade ratios
• Tiered EXW pricing based on volume
• Custom bale labeling and marking

Yes — we have a dedicated middleman program. (See the answer to "Best price for me if I'm a long-term distributor?" above for the full list of what we support.)

The short version: neutral packing, customizable product mix, tiered EXW pricing, custom bale labeling — all designed so you can resell to your market at a price that works for you.

We must follow China's export regulations and declare the actual transaction value — this is non-negotiable for compliance.

What we can do: optimize your used clothing product mix and grade selection to improve your overall landed cost. For example, blending Grade B with KingAAA in one 20GP / 40HQ container can reduce your average per-kg cost while maintaining quality for your target market (Kenya, Nigeria, Ghana, etc.).

Would you like me to suggest a cost-optimized mix for your target country?

No. Our EXW price covers product, baling, packing list, and standard packaging only.

Import duties, taxes, customs clearance, ocean freight, and insurance at your destination are all the buyer's responsibility — this applies to all used clothing wholesale shipments to Kenya, Nigeria, UAE, and every other destination.

We provide all required shipping documents to help with smooth clearance:

• Bill of Lading
• Commercial Invoice
• Packing List

• Container orders (the typical MOQ for used clothing wholesale): 50% deposit to start production, 50% balance before loading.
• Loose cargo (1 bale+): 100% payment before shipment.
• All payments via T/T, L/C also accepted with prior approval.

For regular long-term buyers, we may consider monthly billing after establishing a solid track record together.

Let's start with our standard payment terms for the first few shipments. Once we have history and trust built, we can revisit flexible billing.

• L/C (Letter of Credit) — accepted with prior approval from our business manager. This is the standard payment term for used clothing wholesale orders above $50,000.
• D/P (Documents against Payment) or D/A (Documents against Acceptance) — we do not accept.

If you prefer L/C, please let me know early so we can check feasibility with our team. Most customers find T/T faster and simpler.

No, COD is not feasible for international used clothing container shipments. We use T/T or L/C for secure, documented transactions.

Would you like me to walk you through our standard TT process? It is straightforward: deposit → production → balance → loading → documents.

We do not sell single used clothing sample bales — every bale is a random mix of styles and sizes, and one bale cannot represent a full shipment.

Instead, I recommend seeing the quality directly: once we confirm your basic requirements, our regional service representative can arrange a live video call (9:00 AM – 6:00 PM Beijing time) so you can see the actual grade quality (KingAAA / Grade A / Cream A / Warm / Grade B) in real time. Note: Alibaba's platform does not support video calls natively, so we coordinate through another channel.

Alternatively, for new buyers, the first 20GP container can include a trial bale at standard wholesale pricing — full credit applied to your second order.

Yes! You can mix Used Clothing, Used Shoes, Used Bags, Home Textiles, and Textile Recycling Products in one 20GP or 40HQ container.

We customize the product ratio and grade mix to match your target market. This is one of our core strengths for used clothing wholesale — many suppliers only offer standard bales, but we tailor the packing list to maximize your profit.

Your forwarder picks up the mixed container from our factory, or we deliver to their domestic warehouse. What categories and ratios are you considering?

Production timeline:

• Loose cargo (1 bale+): ready in 3 days
• Full container (20GP / 40HQ): ready in 7–14 days after order confirmation

Shipping timeline depends on your freight forwarder and destination. If you need a forwarder recommendation, our partner forwarders serve 140+ countries — including the used clothing Africa route (Kenya / Nigeria / Ghana), Middle East route (UAE), and Eastern Europe route — and can provide a separate reference quote with transit time estimates.

Our standard terms are EXW (Ex Works) Guangzhou — we do not provide door-to-door as a standard service. Here is how shipping works with us:

If you have your own freight forwarder: we deliver the used clothing bales to their domestic warehouse in China at no extra charge. You arrange door-to-door (or port-to-port) with them directly.

It depends on three factors:

1. Your destination port (Mombasa for Kenya, Apapa/Tincan for Nigeria, Tema for Ghana, Jebel Ali for UAE, etc.)
2. Container size (20GP vs 40HQ — 40HQ is usually cheaper per kg for ocean freight on used clothing wholesale volumes)
3. Whether you have your own freight forwarder

No — we must comply with all Chinese export regulations and provide accurate customs documentation. This is a legal requirement and protects both parties.

What we can do: optimize your second hand clothing product grade and mix to legally manage your landed cost. For example, some grades have lower declared value per kg while still selling well in certain markets (Nigeria, Ghana, Kenya, etc.).

We take delivery commitments seriously. If a delay is verifiably caused on our side (not shipping line, customs, or your forwarder), we discuss fair compensation — typically a discount on your next order.

Honest context: with 300+ used clothing containers shipped monthly and 30 baling machines across 3 factories, production delays are rare. The more common delay is at destination customs or with the shipping line, which is outside our control.

We refresh inventory continuously. Currently strong categories (in stock for fast shipment):

• Summer: Dresses, T-shirts, Men's Shirts (KingAAA)
• Shoes: Mixed Sports Shoes (high demand in used clothing Africa and SE Asia)
• Bags: Premium Fashion Bags and Backpacks
• Winter: Jackets and Sweaters (popular in South America / Eastern Europe)

By region (best-selling used clothing wholesale picks):

• Africa (Kenya / Nigeria / Ghana): Summer Dresses, Mixed Sports Shoes, Children's Clothing
• Southeast Asia (Philippines / Indonesia): Premium Fashion Bags, Denim, Summer T-shirts
• South America (Chile / Haiti): Winter Jackets, Leather Shoes, Sportswear
• Middle East (UAE): Home Textiles (Bedding, Towels), Vintage Clothing
• Eastern Europe (Ukraine / Poland): Winter Jackets, Sweaters, Sportswear

Happy to prepare a tailored used clothing wholesale catalog. Our full range covers Summer/Winter Clothing, Tropical Mix, Premium Fashion, Vintage, Children's, Sportswear, Denim, Shoes, Bags, Home Textiles, and Textile Recycling.

Prices vary by grade (KingAAA / Grade A / Cream A / Warm / Grade B), quantity, and packing list — so a single fixed price list does not reflect reality. Tell me your target grade + market and I'll prepare a tailored EXW Guangzhou quote.

Yes, you will need a customs broker at your destination port to handle clearance — this is standard for second hand clothing container imports into Kenya, Nigeria, Ghana, UAE, and other markets we serve.

We provide all required documents to make the process smooth:

• Bill of Lading
• Commercial Invoice
• Packing List

Simple process (used clothing wholesale standard):

1. Tell me your product grade(s), categories, and target quantity (1 bale+ loose or 20GP/40HQ container — typical MOQ)
2. I prepare a tailored packing list and EXW Guangzhou quote in USD
3. For shipping: if you have your own forwarder, we deliver to their domestic warehouse. If you need one, we connect you with our partner forwarders for a separate reference quote.

3-in-1 QC system for every used clothing bale, at every stage:

• Stage 1 — Raw material inspection: every incoming truckload of second hand clothing is checked before unloading. Below standard = rejected.
• Stage 2 — In-process checks: production lines stop every hour for QC. Orange-uniformed QC team does random inspections during sorting.
• Stage 3 — Final inspection: after packing, before approval for shipment.

• Loose cargo (1 bale+): ready to ship in 3 days after confirmation.
• Full container (20GP / 40HQ) — typical used clothing wholesale MOQ: ready in 7–14 days, depending on packing list complexity and material availability.

These are standard timelines. Rush orders can sometimes be accommodated — let me know if you have a specific deadline.

We guarantee every used clothing bale matches the agreed grade (KingAAA / Grade A / Cream A / Warm / Grade B) at the time of shipment.

If a bale does not meet the agreed standard (verified by photos and our investigation), compensation is offered as a discount on your next order — proportional to the severity. We do not offer cash refunds.

This approach reflects our commitment to long-term partnership: we make the next shipment better, rather than a one-time transaction.

Second hand clothing is a commodity product — quality is assured at the point of shipment through our 3-in-1 QC system, not through a time-based warranty.

If issues arise after delivery, we handle them case by case through our standard investigation and compensation process (future order discount).

We support the used clothing wholesale middleman model with a dedicated approach:

1. Neutral packing: no Mammoth branding on bales, custom markings available
2. Customized product mix: we optimize the ratio of high-margin items (KingAAA fashion bags, premium shoes) to volume items (Grade A summer mix)
3. EXW pricing tiers based on your monthly volume

We are open to exclusive partnerships for specific regions in the used clothing wholesale market, based on annual volume commitments.

To evaluate: which country (Kenya, Nigeria, Ghana, UAE, Ukraine, Chile, etc.?), what is your estimated monthly container volume, and which product categories?

Would you like to schedule a call with our Sales Director to discuss terms in detail?